Coronavirus Resources

Here are some links and phone numbers Albany residents may find helpful as we manage life during the COVID-19 outbreak. (Updated 1/19/21)

COVID-19 Vaccine

NYS Vaccine Information and Eligibility

Capital Region Vaccine Network


Coronavirus Facts

World Health Organization (WHO)

US Centers for Disease Control and Prevention (CDC)

NYS Department of Health

Albany County Department of Health

NYS COVID-19 County Dashboard


Public Institutions in Albany

City School District of Albany COVID-19 Updates

City of Albany COVID-19 Resource Guide

United Way COVID-19 Resources

CDTA COVID-19 Service Changes

Cornell Cooperative Extension of Albany County — Assistance Programs


Phone Numbers

NYS Vaccine Scheduling Hotline: 1-833-697-4829

United Way Helpline: 2-1-1

Legal Aid Society of Northeastern NY COVID Legal Helpline: (833) 628-0087

NYS Novel Coronavirus Hotline: (888) 364-3065

NYS Mental Health Hotline: (844) 863-9314

Albany County Health Department: (518) 447-4580

Albany County Mental Health Support Hotline: (518) 269-6634

National Domestic Violence Hotline: (800) 799-7233

National Suicide Prevention Lifeline: (800) 273-8255

National Grid Customer Service: (800) 642-4272

National Grid Gas Emergency: (800) 892-2345

National Grid Power Outage: (800) 867-5222


Case Management & Advocacy From APL

The library is providing case management and advocacy services for anyone who needs assistance with:

  • Linking to food providers and navigating SNAP
  • Applying for social service benefits (Medicaid, SNAP, TANF)
  • Applying for SSI or SSD, or employment
  • Accessing mental health services
  • Attaining housing and preventing eviction

Make an appointment by calling (518) 764-3503 or email


Find Social Services

If you need social service help, try this NYS web tool to get connected to the right assistance organization.