In-Building Appointment Services Resume at 3 Branches

February 15, 2021 | Library News

Albany Public Library resumes in-person appointment services at three locations — Arbor Hill/West Hill Branch, Howe Branch, and Pine Hills Branch — starting Monday, Feb. 15.

“With the Covid numbers continuing to drop in Albany County, and in accordance with our Continuation of Service Plan, Albany Public Library is ready to resume in-building appointment services at three branches,” said APL Executive Director Scott C. Jarzombek. “Our patrons will once again be able to make appointments to use computers, make copies and fax documents, and get information and research assistance from librarians. We continue to follow pandemic protocols in our libraries, including social distancing, enhanced cleaning and safety procedures, and mask wearing by staff and the public.”

Starting Feb. 15, library patrons may use the following services, all of which require an appointment, at the Arbor Hill/West Hill, Howe, and Pine Hills branches:
• Copy, print, scan, and fax documents
• Use a computer
• Purchase or replenish a CDTA Navigator card
• Get reference and research assistance from a librarian
• Utilize a notary (limited branches and hours)
• Pick up items that have been put on hold

Patrons can request appointments by calling the branches directly:
Arbor Hill/West Hill Branch at (518) 694-0596 x221
Howe Branch at (518) 472-9485 x221
Pine Hills Branch at (518) 482-7911 x221

Appointments are available Monday through Friday from 12:00 pm to 5:30 pm. Times and services may be limited due to availability, staffing, and distancing requirements.

Curbside pickup appointments are continuing at Arbor Hill/West Hill, Howe, and Pine Hills, in addition to Bach and Delaware.

The North Albany and Washington Ave. branches remain closed.

Stephanie Simon

Stephanie Simon is manager of APL's Communication and Creative Services Department, which provides content and information for the library's website, social media, publications, videos, podcasts, and other outlets. Stephanie also manages APL's public relations and marketing efforts.