Tax Assistance

Tax Assistance

Make the library your first stop for income tax assistance and resources this tax filing season!

The library hosts the IRS Volunteer Income Tax Assistance (VITA) and AARP Tax-Aide programs, which provide FREE income tax assistance for low-income taxpayers on select days during the tax season.

**Please call 2-1-1 to schedule an appointment.**  
Appointments cannot be made through the library. You must call 2-1-1 to schedule an appointment for tax assistance.
All branches will have Federal and New York State tax forms available to the public. Please call or stop by the Reference Desk of your local branch to learn what forms are available.

What to Bring with You

We require taxpayers to bring the following to their tax preparation session: 

  • Photo identification
  • Social Security card or letter from Social Security with Social Security Number on it
  • Dependents’ and qualifying children’s Social Security cards
  • All income and interest statements (such as W-2s, 1099s, etc.)
  • Any other materials necessary to complete a tax return (such as education payments, itemized deductions, etc.)

Tax Forms at the Library

Albany Public Library stocks basic New York State tax forms and federal forms for individual tax filers only (none for businesses).

All of our branches stock forms and instructions. We cannot guarantee that all forms will always be in stock. Please contact your neighborhood branch for availability of tax forms at each location.

Some state forms are available online: New York State | Other US states

Where’s My Refund?

We know you want to know! Here’s where you can inquire about the status of your Federal and New York State refunds:


Check the status of your federal refund online, or call the Refund Hotline any time at (800) 829-1954. When you call, you will need to provide your social Security number, your filing status, and the exact whole dollar amount of the refund shown on your tax return. Check out IRS Tax Topics for further information. 

New York State

Check the status of your New York State tax refund online or call (518) 457-5149. To use this service, you will need to know your social security number, which form you filed, and the exact whole-dollar amount of your refund.