Tax Assistance

Make the library your first stop for income tax assistance and resources this tax filing season.

The library hosts the IRS Volunteer Income Tax Assistance (VITA) and AARP Tax-Aide programs, which provide free income tax assistance for low-income taxpayers (household income limit of $54,000) on select days during the tax season. We have appointments available throughout the week at various branches. Appointments are made by calling 2-1-1.



By-appointment Services: Call 2-1-1

All appointments for income tax preparation services at Albany Public Library branches are scheduled by the United Way’s 2-1-1 hotline. Simply dial 211 on your phone to be connected with an operator who can set up your appointment at the library. 

MONDAYS & WEDNESDAYS from Feb. 1 to April 12 
By Appointment Only
Washington Ave. Branch

SATURDAYS from Feb. 4 to March 25
By Appointment Only
Howe Branch

MONDAYS and FRIDAYS from March 6 to March 31
By Appointment Only
Arbor Hill/West Hill Branch

TUESDAYS and THURSDAYS from March 7 to March 30
By Appointment Only
Delaware Branch


What to Bring with You

We require taxpayers to bring the following to their tax preparation session: 

  • Photo identification
  • Social Security card or letter from Social Security with Social Security Number on it
  • Dependents’ and qualifying children’s Social Security cards
  • All income and interest statements (such as W-2s, 1099s, etc.)
  • Any other materials necessary to complete a tax return (such as education payments, itemized deductions, etc.)

Tax Forms at the Library

Albany Public Library stocks basic New York State tax forms and limited federal forms for individual tax filers only (none for businesses). We will update you here as the forms become available.

The following forms and instruction booklets will be available in the back lobby of the first floor at the Washington Avenue Branch during tax season. All of our branches will also stock the following forms and instructions. We cannot guarantee that all listed forms will always be in stock. Please contact your neighborhood branch for availability of tax forms at each location.

Federal Tax Forms: 

  • 1040, 1040-A & 1040-EZ Forms and Instructions

Please note: we will not be receiving any schedule forms, or additional forms from the IRS. To order federal forms and instructions for delivery to your residence, call the IRS at 1-800-829-3676. Some other Federal forms are available online

New York State Forms: 

  • IT-114: Claim for Family Tax Relief Credit
  • IT-1099-R: Summary of Federal Form 1099-R Statements
  • IT-2: Summary of W-2 Statements
  • IT-201; IT-201-D; IT-201-V; IT-201-ATT: Resident Income Tax Return & Instructions; Resident Itemized Deduction Schedule; Payment Voucher for Income Tax Returns; Other Tax Credits and Taxes
  • IT-203 & IT-203-I: Nonresident and Part-Year Resident Income Tax Return
  • IT-203-ATT: Other Tax Credits and Taxes
  • IT-203-B; IT-203-D: Nonresident & Part-Year Resident Income Allocation and College Tuition Itemized Deduction Worksheet; Nonresident and Part-Year Resident Itemized Deduction Schedule
  • IT-213 & IT-213-I: Claim for Empire State Child Credit
  • IT-214 & IT-214-I: Claim for Real Property Tax Credit for Homeowners and Renters
  • IT-215 & IT-215-I: Claim for Earned Income Credit
  • IT-216 & IT-216-I: Claim for Child and Dependent Care Credit
  • IT-225 & IT-225-I: NYS Modifications
  • IT-272 & IT-272-I: Claim for College Tuition Credit or Itemized Deduction 

Some other state forms are available online: New York State  Other US states

Where’s My Refund?

We know you want to know! Here’s where you can inquire about the status of your Federal and New York State refunds:


Check the status of your federal refund online, or call the Refund Hotline at (800)829-1954. When you call, you will need to provide your social Security number, your filing status, and the exact whole dollar amount of the refund shown on your tax return. Check out IRS Tax Topics for further information. 

New York State

Check the status of your New York State tax refund online, or call (518)457-5149. You will need to know your social security number, filing status and exact whole-dollar amount of your refund to use this service.