Customer Behavior Policy

The Albany Public Library and its facilities are to be used for library purposes only. Behavior that interferes with that use or is inconsistent with that use is not permitted. This policy has been adopted for the comfort and protection of all who use library materials and services. Library staff will courteously, but firmly, enforce this policy.

Conduct will not be permitted if it is disruptive, disturbing, or potentially harmful to others, if it otherwise interferes with the enjoyment and use of the Library by other customers, or if it is inconsistent with the Library’s mission. This includes, but is not limited to: disorderly conduct, noise, or activity that interferes with the rights of others, whether intentional or inadvertent; physical abuse or threatening behavior or language; disobeying the directions of library staff members; or, the misuse of library materials, equipment or furnishings. Expulsion from the library and/or loss of library privileges, on a temporary or permanent basis, may result from violations of this policy.

Examples of Unacceptable Activities

The following are examples of behaviors which are not permitted because they interfere with the enjoyment and use of the Library by other customers, present a health or safety hazard, or are inconsistent with the Library’s mission. This list is not exhaustive, but is provided to illustrate the types of behaviors prohibited under this policy.

Loss of Library Privileges

If a customer creates a public nuisance, or violates any policy set forth herein, that customer may be restricted from the Library or from the use of the library facilities by the staff, on either a temporary or permanent basis. Those who are unwilling to leave, or who do not leave within a reasonable amount of time after being instructed to do so by the staff, may be subject to prosecution.

Any person whose library privileges have been revoked under this policy may make a written request of the Library Director for a reinstatement of privileges. Reinstatement of privileges may be conditioned on future compliance. Reinstatement of privileges will be at the sole discretion of the Library Director.

Library policies are posted on the Albany Public Library web site (www.albanypubliclibrary.org) and are available upon request. Requests should be directed to: Director, Albany Public Library, 161 Washington Avenue, Albany, New York, 12210, (518) 427-4300.

 

Adopted: 12/7/04

 

Last updated: September 12, 2014